Terms & Conditions

 TERMS & CONDITIONS – GLOBAL VECTRA TRIPS PVT. LTD.

Last Updated: August 2026

Welcome to Global Vectra Trips Pvt. Ltd. (“Global Vectra”, “GVTPL”, “we”, “our” or “us”).

These Terms & Conditions govern the use of our websites and the purchase, enquiry, booking or use of travel-related services offered or facilitated by Global Vectra Trips Pvt. Ltd.

By accessing our websites, submitting an enquiry, requesting a quotation, making a payment or confirming a travel service with us, you acknowledge that you have read and understood the applicable Terms & Conditions.

Specific quotations, booking confirmations, vouchers, packages or services may contain additional conditions. Where applicable, those service-specific conditions will also form part of the booking arrangement.


1. OUR TRAVEL SERVICES

Global Vectra Trips Pvt. Ltd. provides and/or facilitates various travel and tourism services including:

  • Domestic Holiday Packages
  • LTC Tour Packages
  • Family & Group Tours
  • Hotel & Resort Bookings
  • Flight Ticketing Assistance
  • Transportation & Transfers
  • Sightseeing Services
  • Ferry & Cruise Bookings
  • Pilgrimage & Spiritual Tours
  • Amarnath Yatra Services
  • Kedarnath Yatra Services
  • Do Dham & Char Dham Yatra
  • Helicopter Booking Assistance
  • Customized Tour Packages
  • Other travel-related services

The exact inclusions and exclusions applicable to a booking will be mentioned in the relevant quotation, itinerary, package, confirmation or voucher.


2. QUOTATIONS & PACKAGE PRICES

Travel quotations and package prices are prepared according to the information available at the time of quotation.

Prices may depend upon factors including:

  • Travel Dates
  • Number of Travellers
  • Hotel Category
  • Room Configuration
  • Transportation Type
  • Flight or Ferry Fares
  • Helicopter Fares
  • Seasonal Demand
  • Supplier Rates
  • Taxes & Government Levies
  • Destination-Specific Charges
  • Availability at the Time of Booking

Unless expressly stated otherwise, a quotation does not by itself guarantee availability or constitute a confirmed booking.

Prices and availability may change before actual booking or confirmation.


3. BOOKING CONFIRMATION

A travel enquiry, quotation or itinerary should not automatically be considered a confirmed booking.

A booking will ordinarily be considered confirmed only after:

  • The applicable payment has been received;
  • Required traveller information has been provided; and
  • The relevant travel services have been confirmed or accepted according to the applicable booking arrangement.

Hotel rooms, flights, ferries, helicopter services, vehicles and other travel components remain subject to availability until actually confirmed.

Customers should not make independent non-refundable arrangements based solely upon an unconfirmed quotation.


4. PAYMENT TERMS

Payment requirements may vary according to the service, destination, supplier, travel date and booking conditions.

The applicable payment schedule will ordinarily be communicated at the time of booking or confirmation.

Certain bookings, including last-minute travel, flight tickets, helicopter services, high-demand hotels, special events or non-refundable services, may require immediate or full payment.

A booking may be cancelled, released or remain unconfirmed where required payment is not received within the communicated period.

Customers should make payments only through payment methods or accounts officially communicated or authorized by Global Vectra Trips Pvt. Ltd.


5. CANCELLATION & REFUND

Cancellation terms may vary depending upon the package, travel date, service provider and individual booking conditions.

The applicable cancellation policy communicated with the quotation, booking document, invoice, confirmation or specific travel service will govern the respective booking.

Certain services may be partially or completely non-refundable, including where applicable:

  • Flight Tickets
  • Helicopter Tickets
  • Ferry Tickets
  • Special Fare Bookings
  • Promotional Rates
  • Peak-Season Hotels
  • Non-Refundable Hotel Rates
  • Permits
  • Supplier-Specific Services

Supplier cancellation charges may apply in addition to applicable Global Vectra booking conditions where relevant.

Any eligible refund will be processed subject to applicable cancellation terms, supplier refunds and reconciliation of the respective booking.

Processing time may vary depending upon the supplier, payment method and nature of the service.


6. UNUSED SERVICES & NO-SHOW

No refund should ordinarily be expected for voluntarily unused portions of confirmed travel services after commencement of the journey, including unused:

  • Hotel Accommodation
  • Meals
  • Sightseeing
  • Transfers
  • Transportation
  • Tickets
  • Activities
  • Other confirmed services

A no-show may attract up to 100% cancellation charges depending upon the applicable supplier and booking conditions.


7. HOTEL & ACCOMMODATION

Hotel accommodation is subject to availability and the respective property's policies.

Hotel classification, facilities, check-in/check-out timings, room configuration, meal arrangements and amenities may vary between destinations and properties.

Standard hotel check-in and check-out timings will apply unless specifically confirmed otherwise.

Early check-in and late check-out are subject to availability and may attract additional charges.

Where the originally confirmed hotel becomes unavailable due to operational or other circumstances, a suitable alternative may be offered where reasonably possible.


8. FLIGHT TICKETS

Airline services are governed by the applicable airline's rules and conditions.

Flight fares, schedules, baggage allowance, seat allocation, cancellation charges and rescheduling policies are controlled by the respective airline.

Airlines may change flight timings, aircraft, routes or schedules without the direct control of Global Vectra Trips Pvt. Ltd.

Passengers are responsible for ensuring that names and other required details provided for ticket issuance are accurate.

Any correction permitted by an airline may be subject to applicable airline rules and charges.


9. HELICOPTER SERVICES & YATRA BOOKINGS

Helicopter operations, particularly in pilgrimage and mountain regions, are highly dependent upon operational permissions and external conditions.

Helicopter services may be affected by:

  • Weather Conditions
  • Visibility
  • Aviation Safety Requirements
  • Technical or Operational Reasons
  • Government Instructions
  • Air Traffic Restrictions
  • Security Conditions
  • Natural Events
  • Route Conditions
  • Operator Decisions
  • Other circumstances beyond reasonable control

Helicopter timings and operations cannot be absolutely guaranteed.

Cancellation, rescheduling, refund and priority arrangements for helicopter services will be subject to the applicable operator rules and booking conditions.

Passengers must comply with reporting times, identification requirements, baggage restrictions, weight requirements and other applicable operator guidelines.


10. PILGRIMAGE & HIGH-ALTITUDE TRAVEL

Pilgrimage destinations such as Amarnath, Kedarnath, Badrinath, Yamunotri, Gangotri and other Himalayan regions may involve difficult terrain, high altitude, changing weather and physically demanding travel.

Travellers are responsible for assessing their own suitability for the journey and obtaining appropriate medical advice where required.

Any health certificate, registration, permit, identification document or other requirement imposed by government authorities or Yatra administrators must be complied with by the traveller.


11. TRANSPORTATION & SIGHTSEEING

Transportation included in a package will be provided according to the itinerary and applicable booking conditions.

Vehicle type may depend upon:

  • Number of Travellers
  • Destination
  • Terrain
  • Local Regulations
  • Availability

Travel times mentioned in itineraries are approximate and may change due to traffic, road conditions, weather, local restrictions or other circumstances.

Sightseeing may be modified, postponed or omitted where conditions make the planned service impractical or unsafe.


12. ITINERARY CHANGES

Every reasonable effort is made to operate travel arrangements according to the confirmed itinerary.

However, itineraries may need to be changed due to circumstances including:

  • Weather
  • Road Closures
  • Traffic Conditions
  • Flight Changes
  • Ferry Changes
  • Helicopter Operations
  • Government Restrictions
  • Local Administration Instructions
  • Security Situations
  • Natural Events
  • Supplier Operational Changes
  • Circumstances beyond reasonable control

Where reasonably possible, suitable alternative arrangements may be offered.


13. TRAVELLER INFORMATION & DOCUMENTS

Customers are responsible for providing correct traveller information required for their booking.

This may include:

  • Correct Name
  • Age / Date of Birth
  • Gender, where required
  • Contact Details
  • Valid Identification
  • Travel Documents
  • Medical Certificates where applicable
  • Permits or Registrations where applicable
  • Other information required by a supplier or authority

Any consequences, costs or booking issues arising from incorrect information provided by the traveller may be borne by the traveller to the extent permitted by applicable terms and law.


14. CUSTOMER RESPONSIBILITIES

Travellers are expected to:

  • Review their itinerary and booking documents
  • Verify traveller names and travel dates
  • Report for services at the required time
  • Carry valid identification and required documents
  • Follow hotel, airline, ferry, helicopter and transport rules
  • Follow government and local authority instructions
  • Behave responsibly toward staff, suppliers and other travellers
  • Avoid unlawful or disruptive conduct

Global Vectra Trips Pvt. Ltd. reserves the right to take reasonable action where a traveller's conduct creates safety, legal or operational concerns.


15. THIRD-PARTY TRAVEL SERVICE PROVIDERS

Certain travel services may be provided by independent third-party suppliers such as:

  • Airlines
  • Hotels
  • Helicopter Operators
  • Ferry Operators
  • Transport Companies
  • Destination Management Companies
  • Activity Providers
  • Tour Operators
  • Insurance Providers
  • Other Travel Suppliers

Such suppliers may have their own terms, cancellation policies and operating conditions.

Global Vectra Trips Pvt. Ltd. may act as an organizer, facilitator, intermediary and/or travel service provider depending upon the nature of the particular service.


16. FORCE MAJEURE & EVENTS BEYOND REASONABLE CONTROL

Global Vectra Trips Pvt. Ltd. will not be responsible for failure, delay or alteration of travel services caused by circumstances beyond its reasonable control, subject to applicable law.

Such circumstances may include:

  • Natural Disasters
  • Floods
  • Landslides
  • Earthquakes
  • Extreme Weather
  • Heavy Snowfall
  • Road Closures
  • Epidemics or Pandemics
  • Government Restrictions
  • Strikes
  • Civil Disturbances
  • Security Situations
  • Flight Disruptions
  • Aviation Restrictions
  • Technical Failures of Independent Operators
  • Closure of Tourist or Pilgrimage Sites
  • Other comparable events beyond reasonable control

Any additional expenses arising from such circumstances may be payable by the traveller unless specifically covered by the applicable booking arrangement, supplier or insurance.


17. TRAVEL INSURANCE

Customers are encouraged to consider suitable travel insurance according to the nature of their journey.

Travel insurance may provide protection for certain circumstances depending upon the policy, such as medical emergencies, trip cancellation, baggage issues or other insured events.

Insurance coverage is governed exclusively by the applicable insurer's policy terms.


18. SPECIAL REQUESTS

Requests concerning:

  • Specific Rooms
  • Adjacent Rooms
  • Hotel Floors
  • Views
  • Seats
  • Meals
  • Early Check-In
  • Late Check-Out
  • Vehicle Preferences
  • Other Special Arrangements

will be treated as requests unless specifically confirmed in writing.

Availability of such requests cannot be guaranteed unless expressly included in the confirmed service.


19. WEBSITE INFORMATION

We make reasonable efforts to keep information published on our websites accurate and useful.

However, travel information can change frequently.

Hotel facilities, photographs, destination information, fares, schedules, government requirements and supplier policies may change without immediate notice.

Final confirmed booking documents and applicable supplier conditions should be referred to for the specific travel service.


20. WEBSITE USE & INTELLECTUAL PROPERTY

Website content including text, graphics, designs, package descriptions, branding, logos and other materials may be owned by or licensed to Global Vectra Trips Pvt. Ltd.

Unauthorized commercial reproduction, copying, redistribution or misuse of protected website material is prohibited except where permitted by applicable law or with appropriate authorization.


21. FRAUD, IMPERSONATION & PAYMENT SAFETY

Customers should communicate and make payments only through official or authorized Global Vectra channels.

Global Vectra Trips Pvt. Ltd. will not ask customers to disclose banking passwords, OTPs, UPI PINs or similar confidential authentication credentials for routine booking purposes.

Customers should immediately report any suspected impersonation, fraudulent payment request or unauthorized communication.


22. LIMITATION OF RESPONSIBILITY

Global Vectra Trips Pvt. Ltd. will make reasonable efforts to arrange and facilitate confirmed travel services.

However, independent suppliers remain responsible for operating services under their respective control.

Subject to applicable law, Global Vectra Trips Pvt. Ltd. should not be held responsible for indirect or consequential losses arising solely from circumstances beyond its reasonable control or independent supplier operations.

Nothing in these Terms & Conditions is intended to exclude or limit any right or liability that cannot lawfully be excluded or limited.


23. COMPLAINTS & SERVICE ISSUES

Customers experiencing an issue during travel should contact Global Vectra Trips Pvt. Ltd. or the designated travel representative as soon as reasonably possible.

Early notification provides an opportunity to assist with or attempt to resolve the issue during the journey.

Supporting documents, photographs, receipts or other relevant information may be requested where necessary to review a complaint.


24. PRIVACY

Customer information will be handled in accordance with our applicable Privacy Policy and relevant legal requirements.

Customers are encouraged to review the Privacy Policy published on our website.


25. PACKAGE-SPECIFIC TERMS

Individual packages, quotations or bookings may carry additional or different conditions relating to:

  • Booking Amount
  • Payment Schedule
  • Cancellation Charges
  • Refund Eligibility
  • Hotel Policies
  • Flight Conditions
  • Helicopter Conditions
  • Ferry Conditions
  • Special Offers
  • Promotional Fares
  • Peak-Season Travel
  • Supplier-Specific Requirements

Such conditions will apply to the respective booking where communicated to and accepted by the customer.


26. OFFERS, DISCOUNTS & PROMOTIONS

Promotional offers and discounts may be subject to:

  • Specified booking periods
  • Minimum traveller requirements
  • Advance-booking requirements
  • Selected travel dates
  • Availability
  • Specific payment conditions
  • Package-specific terms

Offers cannot automatically be combined with other promotions unless specifically stated.

Global Vectra Trips Pvt. Ltd. may modify or withdraw an unconfirmed promotional offer subject to applicable terms and law.


27. AMENDMENTS TO THESE TERMS

Global Vectra Trips Pvt. Ltd. may update these Terms & Conditions periodically to reflect changes in services, suppliers, technology, operational practices or applicable requirements.

The latest version published on the website will supersede earlier website versions.

Terms already applicable to a confirmed booking will be governed by the conditions applicable to that booking, subject to applicable law.


28. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Subject to applicable consumer-protection law and any mandatory jurisdictional requirements, disputes relating to these Terms & Conditions or services provided by Global Vectra Trips Pvt. Ltd. shall be subject to the jurisdiction of competent courts in New Delhi, India.

Nothing in this clause is intended to restrict any statutory right or remedy available to a consumer under applicable law.


CONTACT US

For booking-related questions, service assistance or questions regarding these Terms & Conditions, please contact:

GLOBAL VECTRA TRIPS PVT. LTD.

New Delhi, India

Call / WhatsApp:
+91 7838815500
+91 9055554455

Primary Website

ltcpackage.org

Other Official Websites

globalvectra.com
globalvectra.org
ltcpackage.co.in
amarnathjiyatra.org
amarnathyatradeals.com


GLOBAL VECTRA TRIPS PVT. LTD.

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