Privacy Policy

PRIVACY POLICY – GLOBAL VECTRA TRIPS PVT. LTD.

 

Last Updated: August 2026

Global Vectra Trips Pvt. Ltd. (“Global Vectra”, “GVTPL”, “we”, “our” or “us”) respects the privacy of its customers, website visitors, travellers and business associates.

This Privacy Policy explains how we may collect, use, store, process and disclose information when you visit our websites, submit an enquiry, communicate with us through telephone, WhatsApp, email or other communication channels, purchase or enquire about a travel service, or otherwise interact with Global Vectra Trips Pvt. Ltd.

By using our websites or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.


1. INFORMATION WE MAY COLLECT

 

Depending upon the nature of your interaction with us, we may collect information including:

  • Full Name

  • Mobile / WhatsApp Number
  • Email Address
  • Residential or Correspondence Address
  • City, State and PIN Code
  • Travel Destination
  • Travel Dates
  • Number and details of travellers
  • Departure City
  • Hotel and transportation preferences
  • Travel enquiry and booking history
  • Communication and customer-service records
  • Information voluntarily submitted through enquiry or booking forms
  • Information reasonably required by hotels, airlines, ferry operators, transport providers, helicopter operators or other travel suppliers for confirmed services
  • IP address, browser information, device information and basic website usage information

We request customers to provide only such information as is reasonably required for their enquiry, booking, documentation or travel arrangements.


2. HOW WE USE YOUR INFORMATION

 

Information collected by Global Vectra Trips Pvt. Ltd. may be used for legitimate travel, operational and business purposes including:

  • Responding to travel enquiries

  • Preparing quotations and itineraries
  • Processing and managing bookings
  • Arranging hotels and accommodation
  • Arranging transportation and sightseeing
  • Processing airline, ferry, helicopter and other applicable travel services
  • Providing pre-travel and on-trip assistance
  • Customer service and support
  • Sending booking confirmations, vouchers and travel-related information
  • Maintaining customer and enquiry records
  • Improving our products, services and website experience
  • Internal reporting and business analysis
  • Fraud prevention and security
  • Accounting, taxation and record keeping
  • Compliance with applicable legal and regulatory requirements

Where permitted and appropriate, contact information may also be used to communicate relevant travel packages, destination offers, seasonal promotions and other Global Vectra travel products and services.


3. WHATSAPP, TELEPHONE, EMAIL & MARKETING COMMUNICATION

 

Customers may communicate with Global Vectra Trips Pvt. Ltd. through telephone, WhatsApp, email, website enquiry forms and other available communication channels.

Where a customer voluntarily provides contact details, submits an enquiry or initiates communication with us, we may use those details to respond to the enquiry and provide relevant information regarding our travel products and services, subject to applicable law and communication-platform requirements.

Promotional communications may include information relating to:

  • LTC Travel Packages

  • Domestic Holiday Packages
  • Family Holiday Offers
  • Seasonal Travel Offers
  • Destination Updates
  • Pilgrimage & Spiritual Tours
  • Helicopter Yatra Services
  • Hotel & Travel Offers
  • Other relevant travel products and services

Customers may request to stop promotional communications at any time through an unsubscribe or opt-out mechanism provided with the applicable communication, where available, or by contacting us.

Valid opt-out or STOP requests will be processed in accordance with applicable requirements and communication-platform policies.

Transactional or service-related communications concerning an existing enquiry, booking, payment or ongoing travel service may continue where reasonably necessary.


4. SHARING INFORMATION WITH TRAVEL SERVICE PROVIDERS

 

Travel arrangements frequently require certain customer information to be shared with independent service providers.

Where reasonably required for providing a requested or confirmed travel service, relevant customer information may be shared with:

  • Hotels and Resorts

  • Airlines or Authorized Ticketing Partners
  • Helicopter Operators or Authorized Service Providers
  • Ferry and Cruise Operators
  • Transport Operators
  • Sightseeing and Activity Providers
  • Destination Management Partners
  • Tour Operators
  • Insurance Providers, where applicable
  • Payment Service Providers
  • Technology and Communication Service Providers
  • Other suppliers involved in fulfilling the customer’s requested or confirmed booking

Only information reasonably required for the applicable service should be shared.

Independent third parties may process information according to their respective privacy policies, contractual obligations and applicable legal requirements.


5. PAYMENT & FINANCIAL INFORMATION

 

Payments for travel bookings may be processed through banks, payment gateways, UPI services or other authorized payment service providers.

Global Vectra Trips Pvt. Ltd. does not intentionally request customers to provide sensitive authentication information such as:

  • ATM or Debit/Credit Card PIN

  • CVV
  • UPI PIN
  • Internet Banking Password
  • OTP
  • Other confidential banking authentication credentials

through ordinary website enquiry forms or routine customer-service communication.

Customers should never share OTPs, passwords, PINs or other confidential authentication information with unauthorized persons.


6. DATA SECURITY

 

We take reasonable administrative, operational and technical measures designed to protect customer information against unauthorized access, misuse, alteration, loss or disclosure.

Access to customer, enquiry and booking information may be restricted to authorized employees, representatives and service providers where reasonably necessary for their respective functions.

However, no internet-based communication, electronic storage system or transmission method can be guaranteed to be completely secure.

Customers should also take reasonable precautions when sharing personal or travel-related information online.


7. COOKIES & WEBSITE INFORMATION

 

Our websites may use cookies and similar technologies for purposes including:

  • Website functionality

  • User experience
  • Analytics
  • Performance measurement
  • Security
  • Traffic analysis
  • Understanding website usage
  • Improving our services

Technical information collected may include:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Approximate Visit Time
  • Referral Source
  • Website Interaction Information

Such information may be used for website administration, analytics, security, troubleshooting and service improvement.


8. DATA RETENTION

 

Customer, traveller and enquiry information may be retained for such period as reasonably required for:

  • Booking Management

  • Customer Service
  • Accounting and Taxation
  • Legal and Regulatory Compliance
  • Fraud Prevention
  • Internal Record Keeping
  • Resolving Complaints or Disputes
  • Defending or Establishing Legal Claims
  • Legitimate Business Requirements

Information that is no longer reasonably required may be deleted, anonymized or archived in accordance with applicable requirements and internal policies.


9. CUSTOMER CHOICES & REQUESTS

 

Subject to applicable law, operational requirements and reasonable identity verification, customers may contact us regarding their personal information, including requests concerning:

  • Correction of inaccurate information

  • Updating contact information
  • Questions regarding how information is being used
  • Withdrawal from promotional communications
  • Other applicable privacy-related requests

Certain information may need to be retained even after a request where reasonably necessary or legally required for completed bookings, accounting, taxation, fraud prevention, dispute resolution, contractual obligations or other legal and regulatory requirements.


10. THIRD-PARTY WEBSITES & SERVICES

 

Our websites, messages or booking communications may contain links to external websites, travel suppliers, payment providers or other third-party services.

Global Vectra Trips Pvt. Ltd. does not control independent third-party websites and is not responsible for their privacy practices, security, availability or content.

Customers are encouraged to review the applicable privacy policy and terms of the relevant third-party service before providing personal information directly to that service.


11. INFORMATION RELATING TO OTHER TRAVELLERS

 

Where a person makes a family, corporate or group booking and provides information relating to other travellers, the person providing such information should have appropriate authority or permission to provide information reasonably required for arranging the requested travel services.

Such information should only be provided to the extent reasonably necessary for the applicable enquiry, booking, documentation or travel service.


12. CHILDREN & MINOR TRAVELLERS

 

Travel bookings may include children or minors travelling with parents, guardians or appropriately authorized accompanying adults.

Information relating to minors should ordinarily be provided by their parent, guardian or appropriately authorized adult and should only be collected, shared or processed to the extent reasonably required for travel arrangements, documentation or related services.


13. LEGAL & REGULATORY DISCLOSURE

 

Global Vectra Trips Pvt. Ltd. may disclose information where reasonably required:

  • To comply with applicable laws or regulations

  • Pursuant to a valid legal, judicial or regulatory request
  • To protect or enforce our legal and contractual rights
  • To investigate suspected fraud, misuse or unlawful activity
  • To protect customers, employees, suppliers or the company
  • To enforce applicable booking terms, policies or agreements
  • To respond to disputes, claims or legal proceedings

Any such disclosure will be handled subject to applicable requirements.


14. BUSINESS & TECHNOLOGY SERVICE PROVIDERS

 

Global Vectra Trips Pvt. Ltd. may use third-party technology platforms and professional service providers to support business operations.

These may include services relating to:

  • Website Hosting

  • Customer Relationship Management (CRM)
  • Communication Systems
  • Email & Messaging
  • Data Storage
  • Analytics
  • Accounting
  • Payment Processing
  • Cybersecurity
  • Customer Support

Such providers may process information only to the extent reasonably necessary for providing their respective services, subject to applicable arrangements and legal requirements.


15. TRAVEL DOCUMENTS & PASSENGER INFORMATION

 

Certain travel services may require passenger information or documents for booking, verification or regulatory purposes.

Depending upon the service, this may include identification or other passenger details required by airlines, hotels, helicopter operators, transport providers, government authorities or other travel suppliers.

Customers should provide such information only through authorized Global Vectra communication or booking channels and only where reasonably required for the applicable service.


16. FRAUD PREVENTION & CUSTOMER SAFETY

 

Global Vectra Trips Pvt. Ltd. may use relevant information to identify, investigate and prevent suspected fraudulent transactions, unauthorized bookings, misuse of services or other security concerns.

Customers are advised to verify payment instructions and official communication before transferring funds or providing booking information.

Never share banking passwords, OTPs, PINs or similar confidential authentication credentials with any person claiming to process a travel booking.


17. CHANGES TO THIS PRIVACY POLICY

 

Global Vectra Trips Pvt. Ltd. may revise this Privacy Policy from time to time to reflect changes in:

  • Our travel services

  • Technology
  • Operational practices
  • Communication channels
  • Legal or regulatory requirements
  • Business processes

The latest version published on the website will supersede previous versions.

Customers and website visitors are encouraged to review this Privacy Policy periodically.


18. CONTACT US

 

For privacy-related questions, communication preferences or other applicable requests, customers may contact:

GLOBAL VECTRA TRIPS PVT. LTD.

 

New Delhi, India

Call / WhatsApp:
+917838815500
+919055554455

Primary Websites

  • globalvectra.com

  • Ltcpackage.org

  • globalvectra.org
  • ltcpackage.co.in
  • amarnathjiyatra.org
  • amarnathyatradeals.com

GLOBAL VECTRA TRIPS PVT. LTD.

 

Travel Smart. Travel Comfortably. Travel with Confidence.

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